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Delivery done right.
Improve your customer delivery experience and reduce costs with robust shipping protection, comprehensive order tracking, and automated claim resolution.
Turn delivery into a competitive advantage.
Extend provides everything you need to build customer trust from order to delivery — while reducing support workload and lowering costs.
Include protection for lost, stolen, or damaged deliveries as a value-add for VIP customers, or offer it as an add-on to purchases.
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Keep customers engaged and reduce WISMO requests with elegant tracking emails, SMS notifications, and branded order tracking pages.
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Eliminate the manual work related to delivery issues with instant claim resolution that rewards your best shoppers and reduces fraud.
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Smart resolution.
Delivery issues are inevitable. Manual support work doesn’t have to be. Give customers 24/7 self-service claim resolution with built-in intelligence that delights your best shoppers and keeps fraudsters at bay.
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Leading brands offer Extend Shipping Protection to reduce costs, offload liability, and build brand trust.
Preempt WISMO requests with sophisticated email, SMS, and order tracking pages that are on-brand and easy to access.
Jomashop added Extend Shipping Protection, decreased customer service interactions, and saved $600,000.
Built to boost your business.
Learn how Extend Delivery can help you control costs, maximize revenue, and build customer loyalty.
Give more to your best shoppers while maximizing their lifetime value with Extend’s behavior-driven commerce solutions.
No dev team? No problem.
We make it easy to get started. Seamlessly integrate using our robust APIs or commerce platform integrations like Shopify, BigCommerce, and more.
