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Personalize every shopper’s experience.

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Return History
Account Age
Payment Methods
Membership Status
Login Location
Claim History
Order Value
Origin Scan
Claim Frequency
Return Reason
Time of Purchase
Referrall Source
Email Address
Purchase Frequency
Fraud Risk
# of claims filed
Exception Status
Shipping Address
Carrier Scan
Coupon Usage
Visual Proof of Delivery
Billing Address
Destination Scan
Suspicious Payments
Undelivered Scan
Return Method
Return History
Account Age
Payment Methods
Membership Status
Login Location
Claim History
Order Value
Origin Scan
Claim Frequency
Return Reason
Time of Purchase
Referrall Source
Email Address
Purchase Frequency
Fraud Risk
# of claims filed
Exception Status
Shipping Address
Carrier Scan
Coupon Usage
Visual Proof of Delivery
Billing Address
Destination Scan
Suspicious Payments
Undelivered Scan
Return Method
Return Reason
Order Value
Account Age
Purchase Frequency
Payment Methods
Login Location
Claim History
Return History
# of claims filed
Origin Scan
Claim Frequency
Time of Purchase
Referrall Source
Membership Status
Fraud Risk
Exception Status
Suspicious Payments
Shipping Address
Carrier Scan
Email Address
Visual Proof of Delivery
Billing Address
Destination Scan
Undelivered Scan
Coupon Usage
Return Method
Return Reason
Order Value
Account Age
Purchase Frequency
Payment Methods
Login Location
Claim History
Return History
# of claims filed
Origin Scan
Claim Frequency
Time of Purchase
Referrall Source
Membership Status
Fraud Risk
Exception Status
Suspicious Payments
Shipping Address
Carrier Scan
Email Address
Visual Proof of Delivery
Billing Address
Destination Scan
Undelivered Scan
Coupon Usage
Return Method
Time of Purchase
Order Value
Account Age
Return Reason
Payment Methods
Login Location
Origin Scan
Claim History
Return History
Purchase Frequency
Undelivered Scan
# of claims filed
Billing Address
Claim Frequency
Referrall Source
Suspicious Payments
Fraud Risk
Exception Status
Shipping Address
Coupon Usage
Carrier Scan
Email Address
Return Method
Membership Status
Visual Proof of Delivery
Destination Scan
Time of Purchase
Order Value
Account Age
Return Reason
Payment Methods
Login Location
Origin Scan
Claim History
Return History
Purchase Frequency
Undelivered Scan
# of claims filed
Billing Address
Claim Frequency
Referrall Source
Suspicious Payments
Fraud Risk
Exception Status
Shipping Address
Coupon Usage
Carrier Scan
Email Address
Return Method
Membership Status
Visual Proof of Delivery
Destination Scan

Deliver end-to-end customer satisfaction.

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Modernize returns with dynamic policies.

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Protect margins by protecting products.

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Turn shopper behavior into a strategic advantage.

improve margins

Reduce Risk. Boost Profits.

Strengthen your margins with protection add-ons, strategic returns and exchanges, and claim automation.

+5% Incremental Revenue

From a portion of protection plan sales.

+61% average lift in customer LTV

Extend customers are worth more.

+46% in average order value

Customers who add Extend spend more.

+5% incremental revenue

From a portion of protection plan sales.

+61% average lift in customer LTV

Extend customers are worth more.

+46% in average order value

Customers who add Extend spend more.

acquire new customers

Attract more shoppers and grow lifetime value.

Win new customers with embedded protection offerings, flexible returns, and exchange initiatives — without opening the door to abuse.

boost customer loyalty

Give them reasons to keep coming back.

Keep your best shoppers satisfied and boost their lifetime value with personalized perks and policies that mirror what they mean to your business.

Name
Stefan
Age
28
Lifetime Value
Positive
Return Rate
Very Low
Fraud Risk
Very Low
Return Policy
Free Returns
drive operational efficiency

Better for shoppers. Easier on support teams.

Contain support costs and fraud with self-service claim resolution, proactive shopper analysis, and proactive tracking.

Any product. Any industry. All good.

The end-to-end solution for everyone, from apparel to beauty, furniture to fine jewelry, mattresses and more.

Electronics Industry
Outdoor & Recreation Industry
Auto industryFurniture industry
eBikes & Scooters industry
Jewelry industry
Your best shoppers deserve the best experience.
Get Started

Quick, friendly and professional service. Extremely happy.

Gina F.

Absolutely the easiest claim process I’ve ever experienced!

Tucker J.

Extremely friendly associate. Quick responses. Highly recommend.

Brett G.

The plan is definitely worth the price and great customer service!

Colleen K.

In a stressful time, you made it so easy and painless to file my claim.

Vince L.

Fast response, I got my new part sent out and ordered in less than 48 hours. Thank you.

Carlos F.

The process was very easy and I appreciate being able to do everything online.

Terra L.

Quick, friendly and professional service. Extremely happy.

Gina F.

Absolutely the easiest claim process I’ve ever experienced!

Tucker J.

Extremely friendly associate. Quick responses. Highly recommend.

Brett G.

The plan is definitely worth the price and great customer service!

Colleen K.

In a stressful time, you made it so easy and painless to file my claim.

Vince L.

Fast response, I got my new part sent out and ordered in less than 48 hours. Thank you.

Carlos F.

The process was very easy and I appreciate being able to do everything online.

Terra L.
Acquire New Customers
Boost Customer Loyalty
Improve Margins

Monster Transmission shifts to Embedded Extend Product Protection and increases conversion rates 120%.

Read More
Acquire New Customers
Boost Customer Loyalty
Improve Margins

Resident doubled their attach rate after choosing Extend over their previous product protection provider.

Read More
Acquire New Customers
Boost Customer Loyalty
Improve Margins

Glamnetic increased purchase conversion rate by 6% and generated $100K in Extend Shipping Protection sales within the first six months.

Read More
Acquire New Customers
Boost Customer Loyalty
Improve Margins

The Dufresne Group Canada launched Extend Product Protection program in 40 days and increased their attach rate to 40%.

Read More
Acquire New Customers
Boost Customer Loyalty
Improve Margins

After launching co-branded social media ads featuring Extend, OURA reduced customer acquisition costs by 10%.

Read More
Acquire New Customers
Boost Customer Loyalty
Improve Margins

My Trio Rings adds Extend Product Protection and sees an 11% increase in conversion rate year-over-year.

Read More

Monster Transmission shifts to Embedded Extend Product Protection and increases conversion rates 120%.

Acquire New Customers
Boost Customer Loyalty
Improve Margins

Resident doubled their attach rate after choosing Extend over their previous product protection provider.

Acquire New Customers
Boost Customer Loyalty
Improve Margins

Glamnetic increased purchase conversion rate by 6% and generated $100K in Extend Shipping Protection sales within the first six months.

Acquire New Customers
Boost Customer Loyalty
Improve Margins

The Dufresne Group Canada launched Extend Product Protection program in 40 days and increased their attach rate to 40%.

Acquire New Customers
Boost Customer Loyalty
Improve Margins

After launching co-branded social media ads featuring Extend, OURA reduced customer acquisition costs by 10%.

Acquire New Customers
Boost Customer Loyalty
Improve Margins

My Trio Rings adds Extend Product Protection and sees an 11% increase in conversion rate year-over-year.

Acquire New Customers
Boost Customer Loyalty
Improve Margins
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Ready to get started?

Schedule a Demo